T-Mobile is shifting its users on older unlimited plans onto their newer and enhanced phone plans starting November. With that being said, there will be a monthly price increase and from October 17th, customers on the One, Simple Choice, Magenta, and Magenta 55 Plus plans will receive notices regarding the changes.Ā
The price increase will be around $10 per line but if you are one of the affected customers then you have options. First, if you want to stay on the older plan then you must request by personally giving a call to T-Mobileās Customer Care Line. Second, you can save $5 per line by setting up automatic payments if you choose to move to the newer plan.
šØPlease note that starting November 11th, you can no longer use credit cards for AutoPay, only debit cards or bank accounts will be eligible for the discounts.
The rumored switch in plans are:
- Magenta to Go5G
- One to Go5G
- Magenta 55+ to Go5G 55+
- Simple Choice or Select Choice to Magenta or Essentials Select
- Simple Choice Business to Business Unlimited Advanced
I have TMobile also and I really pray that mine is not going up. it’s just me and I can’t afford to spend more on my cell phone plan. Thank you so much for posting. š
You’re welcome! Hope your rate doesn’t go up, fingers crossed! š¤
Thanks for this info!
You’re so welcome!
I work for T-Mobile and this is not applicable to everyone. Anyone who was to change would have gotten a notification on the 12th. If notification wasnāt received then no changes will be subject to apply to your account..
Hi Angeline! Yes, the change only affects select customers. But T-Mobile did confirm to CNET that customers on the One, Simple Choice, Magenta, and Magenta 55 Plus plans will get a notice about this change starting October 17th.
How would I have received notice? Mail or email?
Text and or email
we switched to T-Mobile for a great deal of $140 a month then i received another discount making our bill just over $100 well after 2 billing our jumped to over $200+ mo! We received No Notice in regards to any changes and the want to jump up the cost, iām hating T-Mobile as mych as Verizon. My opinion but Everyone shouldāve received a notice whether or not the changes applied to them. That way any changes by mistake can be corrected easier and the customers would know what & why the mistake occurred.
Can you please rephrase this article to be more strongly inclined on the need to call into T-Mobile care (and be ready to respectfully decline their 1-3 sell-ups before helping you opt out) unless wanting to be switched permanently to a more expensive plan and potentially adjust the point about autopay? This post gives off a mostly positive impression for something that will explicitly hurt readers wallets unless they take action.
Additionally, autopay is entirely separate from this forced plan migration, but, as a deals blog, it should probably be noted of the other recent change that credit cards no longer receive the autopay discount.
Hi Myles! Thank you so much for the suggestion, really appreciate it! However, we did mention that in the post – that affected customers have the option to decline the change and stay on the older plan by personally calling T-Mobileās Customer Care Line to place a request. The first paragraph is more of an introduction to the news. Then all details available right now are listed after that.
Thanks for posting this. I think we are safe for now with Magenta Max.
You’re most welcome Mayra!
I have T-Mobile. I didn’t know about this. Thanks for sharing.
You’re welcome Jenn!