Did you know you can return your unwanted Amazon purchases at your local Kohl’s stores? All 1,100+ Kohl’s locations accept Amazon returns (excluding Anchorage, Alaska). Most importantly, Kohl’s will process your Amazon return without any fee! In addition, you may also earn coupons for doing so! It’s very easy, scroll down to see the steps and learn everything you need to know.
How To Make Amazon Returns At Kohl’s
When you head to your Kohl’s store for your return, you don’t need to bring a box or print a shipping label. Kohl’s will pack your items, label them, and ship them, absolutely free. In order to start your return, you would need to get a QR code from Amazon. You can choose to print the QR code or use your smartphone to present the code at the Kohl’s store. As a result, you will get a coupon for up to 20% off your next purchase for making an Amazon return at Kohl’s. This coupon is good for one-time use and it must be used within a week.
Steps to Make Amazon Returns at Kohl’s
- Go to Amazon’s Online Return Center to request a return (App or Website)
- Select the Kohl’s Dropoff option
(Go to ‘My Orders’ and choose ‘Return or Replace Items’, next click on Reason for Return, and finally, Select ‘Kohl’s Dropoff’) - Get a QR code from Amazon (you will get it in your email)
- Bring the item you’re returning to a participating Kohl’s store and show the QR code on your smartphone (Kohl’s typically processes Amazon returns in their customer service department)
- Kohl’s will pack, label, and ship your return for free
- Easy! Plus, you may also earn a coupon (up to 20% off)
Please note that you can also stack up to four of these coupons in one transaction.
What Amazon Returns Can You Do at Kohl’s Drop Off
Certain items may not be eligible for return (like items sold by third-party sellers). However, in the majority of cases, Amazon will take back most new and unopened items that were sold and fulfilled by Amazon within 30 days of delivery. Make sure to check your Amazon return options to see if you are eligible.
Amazon gifts are eligible for return as well, as long as you have the order number. However, refund options may vary depending on the way the gift was purchased. You will receive your return within two to three weeks. If you’re in a hurry, you can also get a refund by requesting an Amazon gift card which only takes two to three hours.
Since Kohl’s stores are open from 9 AM to 10 PM, you can make Amazon returns whenever is convenient for you.
Have you made Amazon returns at Kohl’s yet? How was your experience? Leave a comment to share your thoughts!
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How does it work with coupons? Only one coupon per transaction?
Hi there Marlene! Kohl’s has a fantastic coupon stacking policy that allows you to four coupons per purchase, which is pretty generous! However, it’s important to keep in mind that some coupons may have exclusions and limitations. To be sure, you can always reach out to their customer support team before using them. I hope this information helps!
I had no clue ..thank you!!
You’re most welcome!
Wow! ty
You’re so welcome Amy!
I got a 20% off coupon
Yay, glad you got your coupon!
Never knew! Will definitely be using this, thank you!!
I’m so happy to hear you find this helpful!
nice !good to know
Just to let everyone know you only get one coupon for returning your items, not a coupon for each item, just in case someone isn’t sure.
Thanks for sharing this Kelly!
Sweet! Thx for the tip!
You’re so welcome!
I scroll down and didn’t see kohls return option. I think it depends on your reasons to return your items, I use to get kohls options, I live in the same place. I noticed if I choose “ item defected” or “item is wrong” it’ll give me ups, but if I choose “wrong items was sent” or wrong description, I’ll get kohls option. Even sometimes I’ll call amazon for kohls return if I only get ups return option!🤦🏾♀️
I scroll dwn to look for the kohl’s return option but wasn’t there, I use to return at kohl’s, I’m in the same address, but I noticed it depends on the reason your returning your amazon order! Like if I choose “item damaged” or wrong description, it’ll give me kohl’s, but if I choose wrong item received, it’ll give me ups, so you never know which one or it won’t give me kohl’s AT ALL, so I would call Amazon for kohl’s options 😩
Yes, so true! I found this out as well, and now I call ALL my returns in.